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SLA Timers not showing.


Paul Trenter

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Happy days ;) 

3 minutes ago, Paul Trenter said:

I'm not sure why they are named different as if you click in the field it give you the list of correctly named rules to choose from.

You meant "correctly named priorities to choose from" right? ... just to make sure I am not making any confusion. If that's correct then the explanation is simple: if you have a priority, then use this priority in a rule, then you delete this priority, the rule will keep displaying and using the "old" priority...

6 minutes ago, Paul Trenter said:

you have me out of your hair...............until next time

I guess it's time for me to go and hide... like now... :P 

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