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Posted

Hi all,

Is there a way of setting linked assets to retired from a request without having to manually go into each asset and set it? 

Thanks 

Posted

Hi @Dan Munns

this is not currently possible; all asset updates are done in the asset page.

I will check with the relevant people if there is any change in the backlog to allow for asset updates from outside the asset page.

Regards

Armando

 

  • 2 years later...
Posted

Hi Dan,

I just wanted to update this old post with our latest update to this area.  From your original post, I wasn't sure if you were looking for a manual or automated method of updating the assets.  As of the Service Manager build 2126 we have added a number of new Hornbill Automations in the BPM for Assets.  For a full list of automations, please see the documentation.  

image.png

 

Hope this helps,

Regards,

James

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