Dan Munns Posted March 27, 2018 Posted March 27, 2018 Hi all, Is there a way of setting linked assets to retired from a request without having to manually go into each asset and set it? Thanks
ArmandoDM Posted March 27, 2018 Posted March 27, 2018 Hi @Dan Munns this is not currently possible; all asset updates are done in the asset page. I will check with the relevant people if there is any change in the backlog to allow for asset updates from outside the asset page. Regards Armando
James Ainsworth Posted January 18, 2021 Posted January 18, 2021 Hi Dan, I just wanted to update this old post with our latest update to this area. From your original post, I wasn't sure if you were looking for a manual or automated method of updating the assets. As of the Service Manager build 2126 we have added a number of new Hornbill Automations in the BPM for Assets. For a full list of automations, please see the documentation. Hope this helps, Regards, James
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