customer search error

[cchalmers]

Good Morning,

Has anyone seen the below error before?

We have not amended any customer permission but it does seem to refer to permissions.

Our customers have started getting this when searching the customer portal for call or references. This has worked before but the customer can not be 100% when it last worked.

 

[Guest Chaz]

@cchalmers we came across this issue earlier in the week and there's a new update that takes care of this available in the app store. If you update, that should take care of this error.

[cchalmers]

@Chaz Thank you for your reply, is that Update this update?

 

I had been installing all other updates over the week from Monday.

[Guest Mohamed]

Hi @cchalmers

Yes that's the update, that should fix the issue 

[cchalmers]

@Mohamed Thank you this has cleared the errors being received.

 

I was asked if the search has a wildcard facility

?