Adding "Department"

[alecwa]

Hi, probably a pretty easy one...

We are going to pull our staff's department names through from AD into Hornbill. I've checked co-worker's "about" info and there doesn't appear to be a predefined field to populate.

Has anyone else done this, and if so did you just use one of the customer attributes?

Thanks.

[Dan Munns]

You will need to create the departments in the admin console under Home > System > Organisational Data > Organisation

When you add the department in the LDAP it will add them to the correct group 

Just FYI the name in AD needs to match a Department (or whatever you map to the field) or it will fail on the LDAP.

[alecwa]

Aha! Thanks @Dan Munns!

Do you happen to know why this is kept here and nto in the same place as Job Title, Email address etc.?

[Dan Munns]

Its because (I assume) you can use teams / departments under organisation as subscriber groups for services. 

[alecwa]

That does make sense, sir.