Jump to content

Round Robin Fault

Daniel Nespoli

Recommended Posts

Since upgrading to the latest version of Service Desk Manager the Robin Robin which is set up within our Business Process is only raising tickets to one of our analysts instead of evenly distributing them out.

No changes to the Business Process have been made. This has only occurred since upgrading to v1150.





Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...