James Ainsworth Posted March 3, 2018 Posted March 3, 2018 Document Manager Plug-in for Service Manager One of the great things about apps on Hornbill is the synergy between them. This video has a look at the Document Manager Plug-in that is provided to the different types of requests available within Service Manager. This Plug-in lets you search and link documents which are stored within libraries held in Document Manager. This is ideal for making help documents, instruction manuals, and policy documents available for linking to any request. 1
HHH Posted March 12, 2018 Posted March 12, 2018 How do I activate this? I cannot see the "attach document" icon in our requests. Does something need to be activated? Never mind: It was a role that was needed for that user.
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