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Service Requests - Followers

Martyn Houghton

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Following on from my earlier post ;), link below, it would be good for the Request screen to list those who are 'following' the request.  My original post was about who gets notified on updates on a post, which stemmed from some training I was doing with out staff about when to and when not use the 'Mention' option in timeline posts/comments.

At the moment you can only tell who is a member on the incident (who do not get notifications) but not who are following, so whether you need 'Mention' them so that will get a notification.

Whether this is by hovering over the follow option, like you can do with the 'Like' button or in a section similar to the 'Members' on the right hand side.



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