Difference Measure between number of requests opened and closed

[Martyn Houghton]

I sure this has been asked about before, but my search has not been able to find a post for it.

I am trying to have a measure which captures the difference between the number of request opened in a week to the number of requests closed, i.e. whether we are keep ahead of the incoming or slipping behind.

Cheers

Martyn

[Guest]

Hi @Martyn Houghton

You may have already done this but you can do a comparison by combining two measures on the same widget to compare the weekly/monthly logged vs closed requests. 

I don't think its currently possible to build a measure that will performed a calculation of the differences between this counts to then display as a single set of samples on a widget however. 

Kind Regards

Bob

[Martyn Houghton]

@Bob Dickinson

Thanks for the suggestion I think we will use a similar graph for the moment, but if a change request could be raised for consideration in the future to provide the ability to provide 'difference' function that would be great.

Cheers

Martyn

[Martyn Houghton]

@Bob Dickinson

I think I am missing a step, I am creating a Data Chart Widget, but do not seem to be able to add more than one measure.

Cheers

Martyn

[Martyn Houghton]

@Bob Dickinson

Ignore me, having a Monday morning brain block. Was expecting a list of measures like in the scorecard on the data source and forgot the drop down on the measure display name. 

Cheers

Martyn