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dwalby

Attachments within the resolve action

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Hi all,

Is there anyway to enable the capability to add attachments to the resolution action?

As a scenario example, we receive requests to retrieve documents and files from a legacy system, we'd like to be able to attach the required document and resolve in the same action.

Thanks in advance

 

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Hi @dwalby

Thanks for your post.  

We do have a change in our development backlog for this requirement.  I'll be sure to add you to the change and we will update this post once it is scheduled.

Regards,

James

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+1 - could I be added to this too?

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3 hours ago, Martyn Houghton said:

ability to add attachments to the resolution email templates.

This as well +1

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+1 here too 

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