Customer closure

[ShalilK]

Hi,

Once a request is resolved, the customer has the option (buttons) to accept or reject the resolution.  Where within Hornbill is this configured?  I need to change the text/colour of these buttons.  I attach screenshot example in our environment.

buttons.docx

[Martyn Houghton]

@ShalilK

Not sure you can change the colour, but you can change the text via translations as per Ryan post at the bottom of the topic below.

Cheers

Martyn

 

[ShalilK]

Martyn,  I have changed the translation text for the buttons.  However, the default values are still being displayed.  Do I need to set some configuration value to pick up the translations?

Thanks

[ShalilK]

Martyn, all working!  Values had reverted back to defaults somehow.  Thank you.