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Printing full ticket information


Rohit Govind
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Hi,

I'm trying to print request ticket information including full timeline history but it doesn't seem to be working. I get everything except timeline information.

Anyone else have this issue?

See attached example.  I'm expecting a lot more information in the timeline section.

 

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@Rohit Govind

Just to rule things out, have you tried it from a different browser,  in case it is an issue with a specific browser? We use Chrome predominantly here and I am not able to replicate it  on incidents, problems or service requests.

Also which Service Manger build are you on, we are on 1131?

Cheers
Martyn

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