SJEaton Posted February 9, 2018 Posted February 9, 2018 Hi I've created a routing rule that raises a new request from an email received with a particular subject which works fine but how do I get a particular BP to kick in when one of these requests is raised? Sam
SJEaton Posted February 9, 2018 Author Posted February 9, 2018 Actually, ignore me, I have to do the Routing Rule Templates don't I ! Please ignore this post Sam
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