Martyn Houghton Posted January 29, 2018 Share Posted January 29, 2018 At the moment under a Catalog Item you have the Title and the Description, both of which are 'public' and displayed on the Service/Customer Portal. It would be useful to have a Notes field on the Catalog Items to contain internal notes/description which can be used by the Service Owner to record information, such as changes, catalog specific setup etc. Cheers Martyn Link to comment Share on other sites More sharing options...
James Ainsworth Posted February 5, 2018 Share Posted February 5, 2018 Thanks for your post Martyn. There isn't anything in our backlog for this at the moment but I'll keep an eye on this and let you know if any planned changes that come up for this. I'm also interested to hear from other customers that might have this same requirement. Regards, James Link to comment Share on other sites More sharing options...
Martyn Houghton Posted February 9, 2018 Author Share Posted February 9, 2018 @James Ainsworth Thanks for the update. Hopefully others will find this useful too. Cheers Martyn Link to comment Share on other sites More sharing options...
Lyonel Posted February 9, 2018 Share Posted February 9, 2018 Not a bad idea @Martyn Houghton! @James Ainsworth In our case, we could definitely use this for similar reasons to the ones mentioned by Martyn. Ideally this field would also be mapped to the search engine where we could use a series of keywords (not visible to our customers but to the service owner) and improve the search feature. + 1 Link to comment Share on other sites More sharing options...
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