Steve Giller Posted January 25, 2018 Share Posted January 25, 2018 When I arrived at work today I was told we'd had a small period of difficulty connecting for some staff (full users) - I suspect, from talking to my team, that all that was required was a browser refresh so that's not an issue. However, after that I had one member of staff who found themselves set to 'Suspended' and could not sign in. As far as I can ascertain no-one had made this change manually, and we are not maxing out on licenses; is there a reason that this might have happened that I can look out for and hopefully prevent, or would it just be a glitch that is unlikely to happen again? I normally associated account suspensions with failed logins; but we use SSO so it wasn't a mistyped password. Link to comment Share on other sites More sharing options...
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