derekgreen Posted January 25, 2018 Share Posted January 25, 2018 Two new colleagues have both asked the same question today - why are some calls on the display highlighted in a pale yellow? I've noticed it before myself but never really given it a thought! Thanks. Link to comment Share on other sites More sharing options...
Victor Posted January 25, 2018 Share Posted January 25, 2018 @derekgreen the answer is here: https://wiki.hornbill.com/index.php/Request_List Link to comment Share on other sites More sharing options...
Steven Boardman Posted January 25, 2018 Share Posted January 25, 2018 Hi Derek Colour Coding Yellow - Requests which have been updated by anyone but the owner of the request, and the owner has not yet read the update. White - Requests where all the updates have been read by the Owner. Grey - Requests which are currently on-hold. There is some more info your your new collegaues here on the request list features https://wiki.hornbill.com/index.php/Request_List Hope that helps Steve Link to comment Share on other sites More sharing options...
derekgreen Posted January 25, 2018 Author Share Posted January 25, 2018 Thanks guys! Prompt replies as always. Link to comment Share on other sites More sharing options...
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