Michael Sharp Posted January 24, 2018 Share Posted January 24, 2018 Hi, I think it would be good if you could change the request category without having to Edit the Details panel i.e. with a hyperlink link in the resolution tab? Regards, Mike. Link to comment Share on other sites More sharing options...
James Ainsworth Posted January 24, 2018 Share Posted January 24, 2018 Hi Mike, We do happen to have a change in our backlog for this. I'll make sure that you are added to this change. I'll update this post when we have made some progress. Regards, James Link to comment Share on other sites More sharing options...
Michael Sharp Posted January 26, 2018 Author Share Posted January 26, 2018 On 1/24/2018 at 4:41 PM, James Ainsworth said: Hi Mike, We do happen to have a change in our backlog for this. I'll make sure that you are added to this change. I'll update this post when we have made some progress. Regards, James Thanks @James Ainsworth, that's great! Link to comment Share on other sites More sharing options...
James Ainsworth Posted December 20, 2019 Share Posted December 20, 2019 A new Action Item on the request has been created that allows you to select the category without having to edit the details of the request. This was made available as part of the Service Manager update build 1800. For more information please see the documentation here. Link to comment Share on other sites More sharing options...
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