SJEaton Posted January 22, 2018 Share Posted January 22, 2018 Good morning, As part of the 'I Want to Appoint' process, request owners email contracts of employment to successful candidates via the Recruitment Hornbill mailbox. They have however reported an issue where they had sent such an email and the recipient was adamant they had not received it. When they checked, the status of the email had changed to 'delivery failed'. The problem is that they didn't get any notification that this email wasn't delivered like you would do if the email was sent from outlook. This could obviously cause problems as the emails sent as part of this process are obviously very important and timely. Is there a reason why delivery failure notifications are not received in Hornbill mailboxes? Is this something that can be looked at or is there an alternate solution to easily identify such emails? Thanks Sam Link to comment Share on other sites More sharing options...
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