Paul Alexander Posted January 15, 2018 Share Posted January 15, 2018 Hello I'm trying to limit the ability to 'close' requests for our analysts, as we use the BPM to do this. I've updated the Role permissions for the analysts and removed the 'close incidents' and 'close requests' option, but they still have the option (and ability) to close them. Am I missing something? thanks Link to comment Share on other sites More sharing options...
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