dwalby Posted January 10, 2018 Share Posted January 10, 2018 Hi all, Would there be any possibility of adding in the ability to have media links within published known errors? This would be useful for both analysts and customers potentially. I know media links can be added to the timeline within a known error and within FAQ articles. Thanks in advance Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 10, 2018 Share Posted January 10, 2018 @dwalby This would be of use to us as well. Cheers Martyn Link to comment Share on other sites More sharing options...
James Ainsworth Posted January 10, 2018 Share Posted January 10, 2018 Thanks for your post. As a temporary measure you can add images to your published issue using wiki markup. This is by using the format [[file:<urlTofilename>]]. In the example below, I did the following... I attached an image file to the problem record. I expanded the Attachment section of the request. I right clicked on the name of the attachment and selected Copy Link Address. In the description of the Published issue I typed [[file: then pasted my link address and closed with ]] Added a link to our website using [[https://www.hornbill.com|Our Web Site]] I hope this helps. Regards, James 1 Link to comment Share on other sites More sharing options...
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