Martyn Houghton Posted January 2, 2018 Share Posted January 2, 2018 It would be really useful to be able to share documents at the organisational container level, i.e. Team, as we want to make more use of Document Manager via Service Manager and linking to Organisational records. As operating multiple service desks within Service Manager, it is important we control the scope of documents to elements of the organisation without having to administer at an individual user basis which is not sustainable. Cheers Martyn Link to comment Share on other sites More sharing options...
TrevorHarris Posted January 2, 2018 Share Posted January 2, 2018 Hi @Martyn Houghton Whilst documents can only be shared with individual users, libraries can be shared with groups, therefore you can create a library for a group (or multiple groups) and then make a document available to those groups by publishing it to that library. In this way you can make a document available to a group easily. Hopefully this helps Thanks Trevor Harris Link to comment Share on other sites More sharing options...
Gerry Posted January 2, 2018 Share Posted January 2, 2018 Martyn, This can be done as Trevor says above, but via libraries. Although one layer of indirection in terms of sharing you get a lot more flexibility using this approach. You can share libraries with roles, groups or individual users. So the idea would be, define your libraries, share your libraries with the teams as appropriate for your structure, then share documents into libraries. Gerry Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 2, 2018 Author Share Posted January 2, 2018 @trevorharris , @Gerry Thanks for the quick reply. I presume there is no logical limit on the number of libraries, as I would need to create a library potentially for each of our organisations to share internal documents related to a site, given we have some 1,150+ organisations defined? Cheers Martyn Link to comment Share on other sites More sharing options...
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