Email Processing Errors

[alecwa]

Hi,

We are getting a few message processing errors which state "Failed to add message to the inbound queue. Operation[mail::addMessageToQueue] The XMLXC request message contains invalid characters for the UTF-8 encoding scheme".

I recall there were some setting which can tell Hornbill to attempt to process the mail anyway? We've asked the user to resend the mails a couple of times now and this is happening every time.

Thanks.

[Victor]

@alecwa have a look here:

https://community.hornbill.com/topic/11607-hornbill-esp-message-processing-error/