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Email Processing Errors


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We are getting a few message processing errors which state "Failed to add message to the inbound queue. Operation[mail::addMessageToQueue] The XMLXC request message contains invalid characters for the UTF-8 encoding scheme".

I recall there were some setting which can tell Hornbill to attempt to process the mail anyway? We've asked the user to resend the mails a couple of times now and this is happening every time.


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