Bulletins - Scope Service and/or Customer Portal

[Martyn Houghton]

It would be useful to have the ability to determine the scope of Bulletins on your services, very much like the options you have for the catalog items where can determine if they show on the Portal, Service Desk or Both, i.e. Customer Portal, Service Portal or Both.

Cheers

Martyn

[samwoo]

+1 good idea - i envisage there being an option that would prevent a bulletin from showing on the main list of services page at the top on the Self Service Portal, but will show within the service itself if one clicks into it.

[James Ainsworth]

Thanks for your posts.  We do have some changes in our backlog to add more functionality to the bulletins.  I'll see if this can be added as criteria to these existing changes.

Regards,

James

[Martyn Houghton]

@James Ainsworth

Thanks. I think there are a few of us who want to make Bulletins a lot more powerful and useful, to make the customer/service portal not just a place to log issues.

Cheers

Martyn

[Martyn Houghton]

@James Ainsworth

Any update on this?

Cheers

Martyn