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Posted

The 'Get Request Information' BPM node appears to be missing the fields for 'Service Level Agreement' and 'Service Level'.

We are in the process of going live with SLM and a number of our activities currently insert the flowcode value of Priority, which we are attempting to change to Service Level.

I tried refreshing the nodes and also get Service Details, but that still does not provide the  SLA or Service Level values as usable variables.

Is there a different node I should be using?

Cheers

Martyn

Posted

Hi Martyn,

I don't believe that these fields were initially added as part of the Get Request Information.  I've raised a change to have these added.  I will update this post once the change has been processed.

Regards,

James

  • 2 weeks later...

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