SJEaton Posted November 24, 2017 Share Posted November 24, 2017 Hi One of our users has had a few emails generated to them from system internal context and then 'undefined' in the body of the email. See screenshots. An example service request is SR00007475. What is this and why was it generated? Sam Link to comment Share on other sites More sharing options...
Victor Posted November 24, 2017 Share Posted November 24, 2017 @SJEaton these are SLA/Service Level escalations... Link to comment Share on other sites More sharing options...
SJEaton Posted November 24, 2017 Author Share Posted November 24, 2017 Hmmm, will have to investigate why its undefined then. Sam Link to comment Share on other sites More sharing options...
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