Paul Alexander Posted November 24, 2017 Share Posted November 24, 2017 We have a couple of ProgCapt's which have default values for one or two fields. These default values are added to the custom fields of the ticket as they're logged. These values have suddenly stopped being added (I've noticed it today as the BPM's rely on this field and there's a couple of stray tickets which don't have this info where it should be) I'm sure nothing has changed, so could someone please take a look (the example I have is our Procurement Request - Laptop Power Supply request which SHOULD have the value of a read-only text box added the Custom_d field) thanks Link to comment Share on other sites More sharing options...
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