Release "Type"

[alecwa]

Hi,

Within Progressive Capture for Change there is a "Change Type" form where you can add Emergency, Standard, Planned etc. but when you look at doing the same for Release there isn't one.

Is this something that is being fixed at the minute?

[ArmandoDM]

Hi @alecwa

the Change Type form was originally added only for Change Requests, not other type of requests.

I will check if there is any change scheduled for adding this form for other request types and get back to you

Regards

 

Armando

[alecwa]

Thanks @ArmandoDM - This is required to implement different types of Release just like change. IE. Planned Release and Emergency Release etc.

[ArmandoDM]

Hi @alecwa

we have a change in the backlog to introduce a Release Type for Release Requests.

The change will be available in one of the next versions of Service Manager.

 

Regards

Armando

[Steven Boardman]

@alecwa Just an update to this we have added a new Simple list to control the Release Types so in the next Service Manager update due in a couple of weeks you will have the option in Progressive Capture to choose from this list, and in the Business Process to set the Release type from this list.

 

Hope this helps

Steve

[alecwa]

Hi @Steven Boardman thank you very much!