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Posted

Charts that worked previously now report missing  measures has something changed in the advance analytics? 

 

Seems to only hit charts at the moment?

 

G

 

Posted

@gwynne

We seem to be having an issue with charts loading for some of our users, but the same chart widget on our dashboard user is working fine. it seems to be user/permission based issues, as we have not made any changes to sharts for sometime.

Are you getting the text in the chart just saying loading, which it never does?

Cheers

Martyn

Posted

There was an update a few hours ago that included a fix to the charts.  Not sure yet if this is related, but interested to see if the above issue is resolved once the update is automatically applied during your maintenance window.

 

Regards,

James

Posted

@Martyn Houghton not a user permission issue as I am full admin and the creator cannot view it, looks like the update did not fix the problem. still getting the error message. No issues with counts or any other widget type by looks of it

Posted

Update looks like it was a red herring the charts seem to be working. one of them seems to be faulty looking into it now, thanks for the updates

  • Like 1

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