gwynne Posted November 7, 2017 Share Posted November 7, 2017 Charts that worked previously now report missing measures has something changed in the advance analytics? Seems to only hit charts at the moment? G Link to comment Share on other sites More sharing options...
Martyn Houghton Posted November 7, 2017 Share Posted November 7, 2017 @gwynne We seem to be having an issue with charts loading for some of our users, but the same chart widget on our dashboard user is working fine. it seems to be user/permission based issues, as we have not made any changes to sharts for sometime. Are you getting the text in the chart just saying loading, which it never does? Cheers Martyn Link to comment Share on other sites More sharing options...
James Ainsworth Posted November 7, 2017 Share Posted November 7, 2017 There was an update a few hours ago that included a fix to the charts. Not sure yet if this is related, but interested to see if the above issue is resolved once the update is automatically applied during your maintenance window. Regards, James Link to comment Share on other sites More sharing options...
James Ainsworth Posted November 7, 2017 Share Posted November 7, 2017 Similar issue also discussed here... Link to comment Share on other sites More sharing options...
gwynne Posted November 8, 2017 Author Share Posted November 8, 2017 @Martyn Houghton not a user permission issue as I am full admin and the creator cannot view it, looks like the update did not fix the problem. still getting the error message. No issues with counts or any other widget type by looks of it Link to comment Share on other sites More sharing options...
Martyn Houghton Posted November 8, 2017 Share Posted November 8, 2017 @gwynne, @James Ainsworth Ours seem to have now started working again today without any changes. Are you still having the issue? Cheers Martyn 1 Link to comment Share on other sites More sharing options...
gwynne Posted November 8, 2017 Author Share Posted November 8, 2017 Update looks like it was a red herring the charts seem to be working. one of them seems to be faulty looking into it now, thanks for the updates 1 Link to comment Share on other sites More sharing options...
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