Bug?

[Darren Rose]

Hi,

I've noticed an odd behavior when searching for Change Requests to add as a relationship. When I type CH the list starts to show changes.

However, when I then start to add '0's it doesn't work e.g CH00

Thanks

Darren

 

 

[James Ainsworth]

Hi @Darren Rose

Looking at your first screen shot I'm going to assume that the CH is not searching on the Request ID as there is a SR record displayed in your results. SR00000070.  It looks like the requests being returned are from the summary where you have "Project Change Request''.

I will need to see if the search include the request ID.  It might also be that the ID requires a complete ID and not a partial ID.  If the ID is not included in the search, we can look to have this added.

Regards,

James

[Darren Rose]

15 hours ago, James Ainsworth said:

Hi @Darren Rose

Looking at your first screen shot I'm going to assume that the CH is not searching on the Request ID as there is a SR record displayed in your results. SR00000070.  It looks like the requests being returned are from the summary where you have "Project Change Request''.

I will need to see if the search include the request ID.  It might also be that the ID requires a complete ID and not a partial ID.  If the ID is not included in the search, we can look to have this added.

Regards,

James

James,

Doesn't seem to be picking up Change Requests Properly. If I type in the full number, I don't get any results

 

[James Ainsworth]

Hi @Darren Rose

This being the case, I would say that the ID are not currently part of the search.  We will look to have these added in a future update.

Regards,

 

James

[Darren Rose]

Thanks @James Ainsworth