Joyce Posted November 7, 2017 Share Posted November 7, 2017 Hi, We are getting an error when try to view dashboards or Widget charts? Keep loading 'loading charts please wait' Can someone look into this ASAP please? Thanks. Joyce Link to comment Share on other sites More sharing options...
Joyce Posted November 7, 2017 Author Share Posted November 7, 2017 Error message: 'chart type not supported'' Before starting to try to load, then it is' Loading charts please wait' Link to comment Share on other sites More sharing options...
TrevorKillick Posted November 7, 2017 Share Posted November 7, 2017 @Joyce Apologies for this we are investigating the issue currently and will provide a response as soon as we find and rectify the cause.The root cause has been located and we are in the process of testing and deploying the fix ASAP. Kind Regards Trevor Killick Link to comment Share on other sites More sharing options...
TrevorKillick Posted November 7, 2017 Share Posted November 7, 2017 @Joyce If you refresh your browser the dashboards should be working again for you. Kind Regards Trevor Killick Link to comment Share on other sites More sharing options...
Joyce Posted November 7, 2017 Author Share Posted November 7, 2017 Its working now, thanks Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now