Error in displaying Charts on widget and Dashboards

[Joyce]

Hi,

We are getting an error when try to view dashboards or Widget charts?

Keep loading 'loading charts please wait'

 

Can someone look into this ASAP please?

 

Thanks.

Joyce

 

[Joyce]

Error message:

'chart type not supported''

 

Before starting to try to load, then it is' Loading charts please wait'

[TrevorKillick]

@Joyce

Apologies for this we are investigating the issue currently and will provide a response as soon as we find and rectify the cause.

The root cause has been located and we are in the process of testing and deploying the fix ASAP. 

Kind Regards

Trevor Killick 

[TrevorKillick]

@Joyce

If you refresh your browser the dashboards should be working again for you.

Kind Regards

Trevor Killick 

[Joyce]

Its working now, thanks