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Mobile Phone request approval licence?


Harry
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Hi @Harry

The users you want to be able to complete approval tasks, be it from the mobile, browser or using email and voting buttons would require a collaboration (platform) subscription.  These subscriptions are a fraction of the cost of the Service Manager user subscriptions but the users would need them in order to automatically have their approval decision progress a business process supporting a ticket.

If you would like info on the subscription costs please let us know

Thanks

Steve

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Hi @Harry

No problem i have asked my colleagues to provide you the info on the subscription costs, as this varies on a sliding scale depending on how many existing subscribers you already have, so they'll get back to you asap

In addition you can also request subscription changes via the Hornbill Customer Success Portal. This is accessed via https://success.hornbill.com/hornbill/ if you did need any additional subscriptions.

At the first time of visiting it will be necessary to click “Login” and then the “Forgot Password” link in order to set a password.

Steve

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