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LDAP Upload error - "the element was not expected at location"

Dan Munns

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Hi all,

I have created a new LDAP import to pick up users in a specific OU. It works fine for most users but some (6 in this case) are not created with the following error message:

Unable to Create User: The element <password> was not expected at location '/methodCall/params/password'

Does anyone have any ideas? 

@Victor @Steven Boardman @TrevorKillick

Sorry for the tags but this is quite urgent as it has failed to create a user I need to test log in with tomorrow morning. 



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@Dan Munns one of these mappings is missing (screenshot from our wiki):


 ...most likely the name... 

EDIT:  ... "name" is a mandatory parameter for users in Hornbill, if this is missing when doing LDAP import you would get this type of error...

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