Human Task - Visibility

[Martyn Houghton]

At the moment it seems you can only control the visibility of the reason entered when completing a Human Task using the system wide setting ' guest.ui.app.com.hornbill.servicemanager.operation.defaultVisibility'.

Different services using the platform have different requirements on this, i.e. some want it to be shown others want to continue to be restricted.

Can the option to set this on the BPM Node itself be added to the system, so the workflow itself set the visibility.

Also if there was the ability to set the visibility default in the BPM Node but enable or disable the visibility selector to be displayed so the end user can override the default.

Cheers

Martyn

[James Ainsworth]

Hi Martyn,

Thanks for your post.  I just wanted to check if this is the same requirement as posted here... 

We do have a change in the backlog for this.  It's not currently scheduled but we will continue to review the change.  

Regards,

James

[Martyn Houghton]

@James Ainsworth

In essence yes, but with the added option to allow the display of the default visibility so the analyst has the option to override it.

Cheers

Martyn

[Steve Giller]

I have guest.ui.app.com.hornbill.servicemanager.operation.defaultVisibility set to team but in the Requests I'm testing every Human Task is showing on the timeline in the Service Portal - is that because I'm a super-mega-admin type as well as the customer, or should I be hiding those updates from the customer elsewhere?

[Victor]

On 17/01/2018 at 1:45 PM, DeadMeatGF said:

is showing on the timeline in the Service Portal

just to confirm... Service Portal (https://service.hornbill.com/...), right? Not Customer Portal (https://customer.hornbill.com/...)...

If it is the services portal then yes, you will see these timeline updates as I assume you (as a user) are part of the owner's team... Service Portal is an "extension" or a "copy" of the live and is intended for internal users...

[Martyn Houghton]

@James Ainsworth

Is there any update on the ability to control visibility of the Human Task on the timeline, both from the completion of the task and also by value in the BPM?

Cheers

Martyn

[Jim]

Has anything ever come of this? is there a way to hide tasks updates by default / set to team visibility without changing all update types?