Http:post: Failed to make HTTP 'POST' request to server

[samwoo]

Hello,

I am trying to create a new user via the BPM using the New Starter Process. This is the error message I get when I get to this part of the BPM in the ticket:

Http:post: Failed to make HTTP 'POST' request to server

Quote

Line: 1565648 in the EspServerService
BPM20171030000092: currentStage: "bf2f14e3-4023-26c9-b203-59f5d63f61d1", currentNode: "integrationMethodCall-d40beb64-673a-4f0d-89f4-156b86497c63", suspended: true, failureMessage: ""

Quote

Line: 1565647 in the EspServerService

iBridge Error: { 
	"errorType": "runtime", 
	"errorMessage": "Http:post: Failed to make HTTP 'POST' request to server", 
	"file": "main.js", 
	"sourceLine": "httpResult = http.post(credentials.instanceURL+\"\/xmlmc\/admin\/?method=userCreate\",data,{\"Accept\":\"text\/json\",\"Content-Type\":\"text\/plain\",\"Authorization\":\"ESP-APIKEY \"+credentials.apikey});", "lineNumber": 189, "columnStart": 18, "columnEnd": 19 }

 

I am using Internet Explorer 11 - Is there any reason why this might not be working? This is what the node looks like:

Many thanks,

Samuel

 

[TrevorKillick]

@samwoo

Can you post a screen grab of your KeySafe configuration (Minus the API key) please.

Thanks

Trev

[samwoo]

Hi @TrevorKillick,

Thanks for getting back in touch. As requested below:

Thanks,

Samuel

[TrevorKillick]

@samwoo

Thanks, ok so the field i needed to see was Instance URL but i can tell from the amount of text blurred  that its not right, it should be https://eurapi.hornbill.com/INSTANCENAME

Can you try that and let me know.

Cheers

Trev

[samwoo]

Thanks Trevor - that really helps!

I inputted the Instance name rather than the entire URL which was quite silly of me.