ljbrown Posted October 23, 2017 Share Posted October 23, 2017 Can the portal be set up to allow a customer to resolve and/or cancel their own requests if the issue resolves itself or they decide its no longer required? Can't seem to find an option available so any advice would be most welcomed. Thanks, Lucy Link to comment Share on other sites More sharing options...
Steve G Posted October 23, 2017 Share Posted October 23, 2017 Hi @ljbrown, Please see the Cancel Service Requests Through Portals Wiki Page for information regarding cancelling requests through the Service and Customer portals. Thanks, Steve Link to comment Share on other sites More sharing options...
ljbrown Posted October 25, 2017 Author Share Posted October 25, 2017 That's great thanks Steve! Link to comment Share on other sites More sharing options...
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