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API method call to return entries in the timeline


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Hi 

Is there an API method that will return the type of entries that would appear in the request timeline?

Ideally I'm after the data that would be in the h_buz_activities database table - preferably filtering that data directly rather than having to supply a request or an activityStream ID.

Thanks

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  • 2 weeks later...

@Victor not sure what "Filter list" you mean but as I said above, it's the kind of data that's in the h_buz_activities table i.e. a list of actions that have happened to all requests between a given time period - so datetime of assign, update, email, resolve, close etc. and who carried out the action

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@carlt 

18 minutes ago, carlt said:

it's the kind of data that's in the h_buz_activities table

Yes, this is what I mean by Filter list...

image.png

These values are not available to be retrieved by an API. They are passed directly (hardcoded in the UI) to the activity stream APIs...

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