SJEaton Posted October 19, 2017 Share Posted October 19, 2017 Hi We have come across an issue with 6 of our requests, 2 of which are IT/Faults/Issus and 4 are 'I Have an HR Admin Transaction Request'. You will see on the screenshot that they have all been received over a number of days from different customers. The Error Message they are have is attached. All have a blank summary but there is nothing wrong with the workflow nodes for these. Three of the requests were allocated to an analyst but none of the checkpoints have been ticked and there is no record on the timeline of any emails generating. We have received requests from the same catalogs before and after these one's that have been absolutely fine. Any ideas what has happened here to generate these errors? Sam Link to comment Share on other sites More sharing options...
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