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Asset "ID" counter


Spudgun

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Hi,

Is there a way to reset the ID counter in Asset Management? We need to do a bulk change which means deleting everything and starting again (unless there is a way to amend a field with a csv?)

 

Currently the ID counters are in the thousands and really would like it to start from 123....

 

 

Thanks

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Hi, 

In the admin tool, it's possible to set the auto id to whichever value you want after you have cleared down the data. The option sits under System >> Data >> Autovals. I believe the autoval that you need is called 'itsmAssetAutoId'

Regards,

 

Alex

Screen Shot 2017-10-06 at 09.57.51.png

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