Joyce Posted October 5, 2017 Share Posted October 5, 2017 Hi @Bob Dickinson, Is there a way to find out, who put a feedback score (Feedback Count ) on FAQ from h_itsm_faqs? As some of the FAQ have receive negative counts, we would like to improve them, hence we would like to contact the user, and investigate why they didn't find it useful. Is there another table link to this table, which record user name or ID? Thanks. Regards, Joyce Link to comment Share on other sites More sharing options...
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