Michael Sharp Posted October 3, 2017 Share Posted October 3, 2017 Hi, We're unable to access Hornbill, initially I tried the admin portal and received this: Failed to initialize application Operation timed out after 10008 milliseconds with 0 out of -1 bytes received Please contact you system administrator or click here to try again Now all of my agents are unable to access Service Manager with "unable to connect to server". This has happened twice now during peak periods recently. Regards, Mike. Link to comment Share on other sites More sharing options...
Michael Sharp Posted October 3, 2017 Author Share Posted October 3, 2017 This is now working again......? Link to comment Share on other sites More sharing options...
Victor Posted October 3, 2017 Share Posted October 3, 2017 @Michael Sharp apologies for the service disruption. We are currently investigating what caused it and we will update you as soon as possible. Link to comment Share on other sites More sharing options...
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