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Unable to Access HB

Michael Sharp

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We're unable to access Hornbill, initially I tried the admin portal and received this:

Failed to initialize application Operation timed out after 10008 milliseconds with 0 out of -1 bytes received

Please contact you system administrator or click here to try again
Now all of my agents are unable to access Service Manager with "unable to connect to server".
This has happened twice now during peak periods recently.

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