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Email Template error


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We have a number of calls which are failing to move onto the next stage of the BPM due to an email template error (see attached).

I have double checked the BPM and email template and everything appears to be ok, I have tried applying a different template and reverting back to the correct one but it is still failing. Am I missing something?



email template error.JPG

email template error - workflow config.JPG

email template error - template config.JPG

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