SJEaton Posted September 11, 2017 Share Posted September 11, 2017 I have 2 users that can't see the Email Icon in a request when all other users can. The roles they have are the same as everyone else as follows. Any ideas why they can't see it? Sam Link to comment Share on other sites More sharing options...
Martyn Houghton Posted September 11, 2017 Share Posted September 11, 2017 @SJEaton Under the Shared Mailbox in the Admin Tool, what 'Associated Roles' are shown? I am also presuming you have more than one Shared Mailbox as the 'From' option is showing. Cheers Martyn Link to comment Share on other sites More sharing options...
SJEaton Posted September 11, 2017 Author Share Posted September 11, 2017 oh yes, I will check the mailboxes, thanks Martyn Link to comment Share on other sites More sharing options...
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