Martyn Houghton Posted August 29, 2017 Posted August 29, 2017 At the moment when you have the external customer on a request, the Customer summary section when not expanded only shows their name. Would it be possible to have the option to display the organisation on the heading line as well? I know we can pin the customer section down to display all the details, but that then takes up more space. Cheers Martyn
James Ainsworth Posted September 2, 2017 Posted September 2, 2017 Hi Martyn, We have a change in our backlog that would allow for the Customer section to be configured to show the fields and information that you would like to see. I will add the ability to set some of the title bar information as criteria to this change as well. This is not scheduled yet, but I will post an update once it has been progressed Regards, James
Steven Boardman Posted September 20, 2018 Posted September 20, 2018 Just to close off on this post, this capability was available as of the latest Service Manager update:
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