m.vandun Posted August 1, 2017 Share Posted August 1, 2017 Hi, Every month we create a report of all requests solved in the previous month. For now we were using Time Spent on tasks to evaluate the time spent and bill customers for billable hours. We are now making the transition to be using Timesheet Manager for this. Categories are created and the data is being filled. But I am unable to find a good way to have this data from Timesheet Manager in the request report I created. When looking at the database the table h_timesheet_values is shown. In the reports section of Service Manager I'm unable to select this table to input data. Also I cannot find a good key to link a request with the time spent. The only key I can find is the h_related_urn which displays data as follows: urn:sys:entity:com.hornbill.servicemanager:Requests:IN00000963 Is there a way to create a report per request with the time from Timesheet Manager? Regards, Mark Link to comment Share on other sites More sharing options...
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