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Unable to add customer to view all organisations requests


chriscorcoran
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Hi

I have given a user customer portal access but I'm not able to find them under the > organisation, >requests, >portal access section in order to give them view all organisation requests setting. It only shows 6 contacts out of 58, is there a limit to view? or do I need to do this somewhere else in the admin console?

 

Thanks

Chris

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@chriscorcoran

Sounds like you are in the correct place. 

In Guest Accounts in the Admin Tool, are they showing as the original or updated Company/Organisation?

It could also be permissions issue. Are all the 6 that are displayed already enabled for Organisation View, i.e. is it just showing you who is currently setup as you do not have permission to change them?

For our 1st Tier team we need to add the add the application rights as below.

portal.thumb.PNG.8e0e6ae57e34a231117444dde8c88249.PNG

 

Cheers

Martyn

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