Shamaila.Yousaf Posted July 20, 2017 Share Posted July 20, 2017 Can we look into arranging the emails to be organised in date & time order please? Thanks Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 20, 2017 Share Posted July 20, 2017 HI Shamaila, Thanks for your post. On the view that shows the list of emails for a mailbox there is a sort order at the top of the list that lets you select if the order is by Date, Flagged, or Status. Once one of these options are selected you can then click on arrow to reverse the order. Let us know if this helps and if this is the ordering that you are looking for. Regards, James Link to comment Share on other sites More sharing options...
Shamaila.Yousaf Posted July 20, 2017 Author Share Posted July 20, 2017 Thanks @James Ainsworth. I am aware that there are those filters n place, I require them in time order too. This will allow the Service Desk Team to pick up those sent earlier. We can't see the time at a glance:). If an additional filter can be added at some point that would be great. Regards Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 20, 2017 Share Posted July 20, 2017 Hi Shamaila, When sorted by Date, this also includes time. The full time is displayed in two places. One by hovering over the "X days ago" and the other in the preview of the email. I will see what options we have in providing a way that the "X days ago'' could be changed to show the exact date/time. Regards, James 1 Link to comment Share on other sites More sharing options...
Shamaila.Yousaf Posted July 21, 2017 Author Share Posted July 21, 2017 Link to comment Share on other sites More sharing options...
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