Harry Hornbill Posted July 19, 2017 Share Posted July 19, 2017 Hello Everyone The latest build of Hornbill Service Manager (1013) has been released to live.Change Log for this release are as follows:New As an Asset Administrator I would like additional asset attributes added against the existing Asset Classes {CH00142844} Create Change Request Catalog items so that customers are able to raise requests through the portals and can be enabled through the app setting guest.servicemanager.portal.additionalRequestTypes.change As a business process owner i want to be able to update the value of the External Ref Field from my business process (CH00147423) As a business process designer I want to be able to get the details of a service (CH00147348) Include the External Reference field as searchable from the Global Search {CH00147056} Ability to set if a FAQ is visible to portal, analyst, or both https://wiki.hornbill.com/index.php/Solutions_Action_Item {CH00145420} Automatic refresh of the Request List {CH00145364} As a Service Delivery Manager I need logic to handle two stage closures and reopen {CH00138152} Capture Impact Analysts against a request as part of your business process https://wiki.hornbill.com/index.php/Service_Manager_Assessments {CH00145654} Fix Draft Sub-statuses are incorrectly available for selection within the customer response and off-hold selectors {PM00147267} BPM : resolve action still shows the "Reopen" button when using human tasks {PM00147260} When applying an email to a request with sub-statuses active, if the request does not have a service it will error {PM00146979} A warning should be displayed at the end of a Progressive Capture flow if a user has entered more characters than permitted in a custom field {PM00146949} Schedule timeline update option is displayed as blank on print popup {PM00146884} Awaiting feedback button does not exclude expired requests on request list {PM00146715} Change Calendar can take a while to load if there are many scheduled Changes {PM00142976} 2 Link to comment Share on other sites More sharing options...
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