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Maximum characters Desciption field


m.vandun

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Hi,

We are currently in a dispute with one of our customers because we did not solve one of the mentioned problems they send us. It seems that a part of the email from our customer was not entered into the request. The ending of the sentence was also kind of unfortunate that it did not show that there was supped to be more text. Is there a limitation to the amount of text that can be entered in the description screen. If so, is there a way to notify that a part of the text has not been copied? So we can check the mail for the complete text.

Regards,

Mark

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@m.vandun there was a restriction in place but I cannot see why it would apply here, so this will be removed in a future update of Service Manager (> 1012)

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It will probably be another couple of weeks, but the change has been made and will definitely be in our next update.

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