Jump to content

Maximum characters Desciption field


Recommended Posts


We are currently in a dispute with one of our customers because we did not solve one of the mentioned problems they send us. It seems that a part of the email from our customer was not entered into the request. The ending of the sentence was also kind of unfortunate that it did not show that there was supped to be more text. Is there a limitation to the amount of text that can be entered in the description screen. If so, is there a way to notify that a part of the text has not been copied? So we can check the mail for the complete text.



Link to comment
Share on other sites

@m.vandun there was a restriction in place but I cannot see why it would apply here, so this will be removed in a future update of Service Manager (> 1012)

Link to comment
Share on other sites

It will probably be another couple of weeks, but the change has been made and will definitely be in our next update.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...