Custom Button Visibility

[Steve Giller]

Is there any way to restrict the visibility of the Custom Buttons to specific Teams/Users?
The ones that have been created in our instance are not relevant to other areas, and in one case is very specific to one team.

[Martyn Houghton]

This would also be useful for us as well. From our point of view as well 'subscribing' the buttons to Team/Users, we would also like to be do it on a Service Level as well.

Cheers

Martyn

[James Ainsworth]

Hi @DeadMeatGF

I'm assuming that you are referring to the custom buttons that can be found at the top of a request form in Service Manager.  Unfortunately at the moment the custom buttons do not have any visibility rights against them.  I will raise a change for this so that it can be reviewed and tracked.  

Regards,

James

[Steve Giller]

That's correct, @James Ainsworth, thanks for following up.

[James Ainsworth]

I wanted to follow up on this post with the option that we now have to allow you to set conditions on the custom buttons. In this example, the custom button would only display if the service under which the request was raised matches the condition.

I hope this helps.

Regards,

James