Way to view all of an organisation's requests

[HHH]

Is there a way for an external customer to view all requests raised by their organisation?

I made one of the customers Primary Contact for their organisation but it didn't seem to help.

I have also set guest.servicemanager.customer.home.showAllRequests to on

[Guest riz]

Hi, @HHH

Thank you for your post!
Customer can view their organisation requests if you enable this setting in organisation page as attached screenshot, you can grant individual contact user, once this option is enabled for customer then they able to see new dropdown in customer portal request list.

Screenshot of "My Organisation's Requests" filter from Customer portal


Hope this help!

Best Regards,
Riz

[James Ainsworth]

Documentation can be found here.

Regards,

James

[HHH]

Thank you!