HHH Posted June 29, 2017 Share Posted June 29, 2017 Is there a way for an external customer to view all requests raised by their organisation? I made one of the customers Primary Contact for their organisation but it didn't seem to help. I have also set guest.servicemanager.customer.home.showAllRequests to on Link to comment Share on other sites More sharing options...
Guest riz Posted June 29, 2017 Share Posted June 29, 2017 Hi, @HHH Thank you for your post! Customer can view their organisation requests if you enable this setting in organisation page as attached screenshot, you can grant individual contact user, once this option is enabled for customer then they able to see new dropdown in customer portal request list. Screenshot of "My Organisation's Requests" filter from Customer portal Hope this help! Best Regards, Riz Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 29, 2017 Share Posted June 29, 2017 Documentation can be found here. Regards, James Link to comment Share on other sites More sharing options...
HHH Posted June 30, 2017 Author Share Posted June 30, 2017 Thank you! Link to comment Share on other sites More sharing options...
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