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unable to log on to Service Manager


Prathmesh Patel
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Prathmesh,

Thanks for the confirmation. We noticed at 8:39 that one of our nodes was acting strange and refusing connections. Investigations showed that this was the result of a deadlock on the back end database. The lock was cleared around 8:48 and once done your instance could again connect.

We are investigating the root cause and will add additional monitoring to ensure that this will not occur again.

Kind Regards

Keith Stevenson

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